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retail manager
Josephine Home is searching for a Retail Manager to oversee our retail shop and in-store services. We’re looking for a detail-oriented, highly organized creative individual to join our Los Angeles-based team. The ideal candidate for this role operates with a people-first mindset and creates a welcoming environment for all clients. This role is perfect for someone with excellent communication & time management skills who is multi-hyphenate with interests in interior design and retail.
CORE RESPONSIBILITIES
• Manage day-to-day operations at store level, helping define, evaluate, and update store protocols and procedures.
• Inventory management
• Ensure smooth coordination of daily retail tasks.
• General office duties including organization, and spreadsheet skills.
• Deliver amazing service and build sales by assisting each customer based on their needs.
• Assisting customers with style, home décor, and accessories purchases.
• When needed, resolve customer concerns with compassion and in a timely manner, partnering with others as necessary to provide an unmatched customer experience.
• Fulfilling online orders correctly and efficiently.
• Multi-tasking, jumping into any activity as needed to support the business.
• Sharing feedback, ideas, and insights with management.
• Assist with Special Projects as needed, including marketing and social media tasks.
• Assist with design material management and organization, including fabric & material samples.
REQUIREMENTS & EXPERIENCE PREFERENCES
• Knowledgeable, and/or interested in interior design, home decorating, and fine home goods.
• 2 years of retail management experience, preferably in home decor or interiors.
• Strong management and customer service skills
• Ability to adapt to different customers and clientele.
• Be available to work Saturdays and have a flexible schedule per business needs.
• A people-first leader and a team player who thrives in a collaborative environment.
• Strong styling and merchandising skills with an eye for detail.
• Strong internal and external communication skills, both verbal and written.
• Strong problem-solving skills, including the ability to troubleshoot.
• Knowledge of Google Drive and Shopify POS preferred. Knowledge of Thrive, Asana, and Klaviyo is a plus!
• Valid driver’s license and reliable transportation (car ownership).
• Knowledge of social media management tools like Later and Canva is a plus.
• Prior experience and/or interest in interior design is a plus.
• Ability to lift and mobilize large items, up to 40 lbs.
JOB HIGHLIGHTS
• LA-based, contract to hire for a full-time position.
• 20% discount at Josephine Home
TO APPLY
email your cover letter and resume to home@josephinela.com
retail associate
Sherman Oaks, CA
$24 Hourly, Part-Time, reports to Retail Manager.
Approximately 15 - 20 hours per week
Must be available Thurs - Sat 7:45 - 11:15 / Sun 7:45 - 3:15
WHAT THE ROLE IS ALL ABOUT
• Deliver amazing service and build sales by assisting each customer based on their needs.
• Assisting customers with home décor, gifts, and accessories purchases.
• Fulfilling online orders correctly and efficiently.
• Multi-tasking, jumping into any activity as needed to support the business.
• Connect with multiple customers at a time, making things efficient and easy.
WHAT WE EXPECT FROM YOU
• Friendly, helpful, and excited to work around home goods, marketplace, and interior design.
• Knowledgeable, and/or interested in interior design, home decorating, and fine home goods.
• Customer-focused—patient with children and adults.
• Creative and inspirational.
• Pride in your appearance and that of the store.
• Bring your best ideas to improve the business and customer experience.
REQUIREMENTS & EXPERIENCE PREFERENCES
• Must be at least 18 years old.
• Have a valid driver’s license
• Communicate effectively and confidently.
• Process information and operate store systems accurately.
• Are available weekends and holidays on which retail stores are traditionally open.
• Are reliable and responsible.
• Assist in processing and replenishing and keeping the store looking great.
• Must bend, reach, stretch for product, lift, carry, and move at least 40 pounds | 18 kilos.
JOB HIGHLIGHTS
• LA-based
• 20% discount at Josephine Home
TO APPLY
email your cover letter and resume to home@josephinela.com